Shipping

When will my order be shipped?

All orders will be dispatched within 3 business days.

 

Tell me more about domestic shipping!

We offer Australia-wide shipping with tracking through Australia Post at a flat rate of $9.95 for standard shipping and $14.95 for express shipping. This reflects how much it costs us to send a typical order through the provider with our own packaging, while keeping costs as low as possible for you.

We have free local delivery in the ACT and free shipping Australia-wide on all orders over $95.

All shipping costs are subject to change.

 

Tell me more about international shipping!

As of December 2021, we only offer international shipping to New Zealand. Unfortunately there are significant delays due to a lack of cargo flights elsewhere, so we think it's best that we don't offer shipping to other countries for now.

We ship internationally with tracking through Australia Post. These prices are based on how much it costs us to pack and ship items.

If you are interested in having something other than coffee shipped to you but we don't ship to your country at this time, please contact us at bedstcoffee@gmail.com.

 

I entered the wrong shipping address, what do I do?

Bummer! Contact us as soon as you can at bedstcoffee@gmail.com

 

My item has been lost, delayed, damaged or stolen, what can you do?

Unfortunately once your order has been shipped and is with Australia Post, BEDST is unable to assume responsibility for any lost, delayed, damaged or stolen packages.

We recommend that you get in touch with Australia Post and open an enquiry directly. Please also contact us at bedstcoffee@gmail.com to make us aware of the situation.

 

I'm unhappy about my purchase, what do I do?

We're so sorry to hear! We are happy to help with any brewing questions if you're struggling to get the most out of your coffee, and if there's anything else, contact us at bedstcoffee@gmail.com and we will work with you to find a solution that makes you happy.

 

For anything else, just reach out on our Instagram @bedstcoffee or via email bedstcoffee@gmail.com